This page explains in detail how your personal information is collected, stored, and protected on Batjee. We believe transparency is the best form of security.
The core pillars of Batjee's data protection approach
Everything from your account details to payment data is protected with 256-bit AES encryption. No one can intercept or read your information in transit.
Batjee never sells or rents your personal information. Your data will not be shared with any third party except where required by law.
Documents submitted for identity verification are stored on separate, secured servers and kept under strict access controls.
Batjee's systems are regularly audited by independent third-party security experts to identify and address vulnerabilities proactively.
You can request to view, correct, or delete your information at any time. Exercise these rights by reaching out through Batjee Support.
You can unsubscribe from promotional emails or SMS at any time. Just let our support team know and we'll take care of it right away.
Batjee (batjee.wine) is a trusted online Sports Betting and gaming platform in Bangladesh. We place the highest importance on our members' privacy. This Privacy Policy explains what personal information Batjee collects, how it is used, and how it is kept secure.
By creating an account on Batjee's website or mobile version, you are deemed to have accepted this Privacy Policy. If you disagree with any part of this policy, please refrain from using Batjee and contact our support team.
This Privacy Policy is an integral part of Batjee's Terms & Conditions. Reading both documents together gives you a complete picture of your relationship with Batjee.
This policy applies to Batjee's main website, mobile-optimized version, and all digital channels operated by Batjee. It does not apply to third-party websites or services.
Batjee only collects information that is necessary for providing services, managing accounts, and meeting legal obligations. We always refrain from collecting data that is not needed.
| Type of Information | Reason for Collection | Required? |
|---|---|---|
| Name & Contact | Account Creation & Communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| Identity Document | KYC Verification | As Required by Circumstance |
| IP & Device Data | Security & Fraud Prevention | Automatic |
Batjee collects information in several ways. You should have a clear understanding of each method, as it relates directly to your privacy.
You provide information directly when filling out registration forms, completing KYC verification, contacting support, submitting payment forms, or participating in surveys and competitions.
When you use the Batjee platform, certain technical information is collected automatically — such as your IP address, browser type, and page load times. This data is used to improve site security and performance.
In some cases, Batjee may verify information through trusted third parties, such as payment gateways or identity verification services. Even then, the data collected remains limited and controlled.
Batjee never collects your information from social media or other platforms without your consent. If anyone requests such information in Batjee's name, treat it as fraudulent.
Batjee uses collected data only for specific, lawful purposes. We never misuse your information or use it beyond what has been authorized.
Batjee does not sell your personal information to any third party. However, data may be shared in the following limited circumstances:
Payment gateways, identity verification services, and technology infrastructure providers may access limited data to perform specific functions on behalf of Batjee. These partners are contractually bound to uphold Batjee's privacy standards.
Under court orders, government directives, or legal investigations, Batjee may be required to share information with the relevant authorities. In such cases, Batjee always aims to disclose only the minimum information necessary.
Outside the two cases above, Batjee never shares your information with third parties without your consent. If you log in to a third-party service using your Batjee account, only the information required for that specific service may be shared.
Batjee never sells or provides your information to advertisers, marketing companies, or data brokers. This is a core commitment we stand by.
Batjee uses cookies and similar technologies to enhance your experience and maintain platform security. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of Batjee. Please refer to your browser's help section for more details.
Batjee does not retain your data indefinitely. Specific retention policies apply to each category of information:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Compliance |
| Transaction Records | 7 years | Financial Regulations |
| KYC Documents | 5 years after account closure | AML Regulations |
| Support Conversations | 3 Years | Service Improvement |
| Log Files & IP Information | 12 Months | Security |
| Marketing Preferences | Until Opt-Out | Consent Management |
Once the retention period expires, data is securely deleted or permanently anonymized.
As a Batjee member, you have the following rights over your personal data. To exercise any of these rights, email support@batjee.wine.
You may request to see what information Batjee holds about you.
You may request corrections to any inaccurate or incomplete information.
You may request that your data be deleted, unless we are required to retain it by law.
In certain circumstances, you can request that processing of your data be restricted.
You may request a copy of your data in a commonly used, portable format.
You can object to your data being used for marketing purposes.
To exercise any of the rights above, email us at support@batjee.wine. We typically respond within 7 business days.
Batjee is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
Age is verified at registration, and KYC documents may be requested in cases of doubt. If Batjee discovers that a minor's information was collected by mistake, that data will be deleted immediately and the account will be closed.
If you believe your child has created an account on Batjee, please contact us at support@batjee.wine. We will take prompt action.
Batjee may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
For significant changes, Batjee will notify you via email or an in-platform notification. Continued use of Batjee after any changes takes effect will be considered acceptance of the updated policy.
If you do not agree with the updated policy, you may close your account and request that your data be deleted.
This Privacy Policy was last updated in January 2026. Changes have been made to the cookie policy and data retention periods compared to the previous version.